Trading

General- Deposits

• Common deposit issues
• Can I fund my account with my Credit Card?
• How long do deposits take?  
• Why have I not received my deposit yet?
• Do I need to be verified to deposit? 
• What are NDAX’s deposit fees and limits?  

Fiat Deposits

• What fiat funding methods does NDAX offer?  
• Can I deposit from my business account?
• Fiat deposits from someone else's bank account
• How do I deposit via Bank draft?
• How do I deposit via wire transfer?
• How do I deposit via Interac e-Transfer? 

Crypto Deposits

• How do I deposit Stellar (XLM)? 
• How do I deposit Litecoin (LTC)? 
• How do I deposit XRP? 
• How do I deposit Ethereum (ETH)? 
• How do I deposit EOS? 
• How do I deposit Doge? 

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General- Withdrawal

• How do I cancel a withdrawal request?
• Common withdrawal issues
• Do I need to be verified to withdraw?
• What are NDAX’s withdrawal fees and limits?
• Why does it say I do not have permission to withdraw?

Fiat Withdrawals

• How do I withdraw using a Wire Transfer? 
• How do I withdraw using an EFT (Direct bank deposit)? 
• What withdrawal methods does NDAX offer?
• How do I withdraw fiat? 
• How long do fiat withdrawals take?
• Why have I not received my withdrawal yet?

Crypto Withdrawals

• My Crypto withdrawal says it's been withdrawn from NDAX but doesn't show in the receivers wallet
• How do I withdraw crypto to an external wallet?
• How do I withdraw cryptocurrency?
• How long do crypto withdrawals take?

General- Buying and Selling

• Do you offer margin trading?
• How does the orderbook work?
• Can I trade if I’m not verified?
• Can I trade cryptocurrencies not listed on NDAX?
• Where can I find my transaction history?  
• What are NDAX’s trading fees?

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Buying Cryptocurrency

• How do I buy Cardano (ADA)?
• How do I buy Doge?
• How do I buy EOS?
• How do I buy Ethereum (ETH)?
• How do I buy XRP?
• How do I buy Litecoin (LTC)?

See all 8 articles

Selling Cryptocurrency

• How do I sell Bitcoin (BTC)?
• How do I sell Cardano (ADA)?
• How do I sell Doge?
• How do I sell EOS?
• How do I sell Litecoin (LTC)?
• How do I sell Stellar (XLM)?

See all 7 articles

Connecting your bank account

• How do I add or change my banking details?

Wallets

• Can I use the same wallet address multiple times?
• Where can I find my wallet address?

Digital Asset Summaries

• XRP (XRP)
• Stellar (XLM)
• Litecoin (LTC)
• Ethereum (ETH)
• EOS (EOS)
• Dogecoin (DOGE)

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Order Types

• Market Order
• Limit Order
• Stop Order
• Stop Limit Order
• Trailing Stop Market Order
• Trailing Stop Limit Order

See all 9 articles